Dear roamroamrun,
Thanks a million for your update and kind words, hope to speak to you again soon!
Debbie
If the team will address issues here in prompt manner, I guess, you will earn supporters from the forum. Sometimes, to know if the casino is sincere in creating their niche here by how they are managing the issues brought by their players. As advertised, 24/7 customer support, means, they should be very easy to contact to in case something goes wrong with your account.