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Welcome to the society!
Anyway, just finish the ID Verication and then try to withdraw not gonna so hard right? According to the T&C they have the right to ask every user to KYC. According to the past history problem on "CloudBet" they always ask ID but the case is solver case by case. If nothing wrong to your account, you also past the ID Verication you will get the money. I read story someone wining 330 BTC from CloudBet and they finally solved the case and send the money to the user.