Also as there is no mention of KYC in your FAQ, I presume you will only require KYC if you suspect any wrongdoings or fraud attempt.
You can find KYC terms and prohibited countries in the Terms of Service
https://www.playcoiners.com/terms-of-serviceWelcome to Bitcointalk. Wish you a pleasant stay here!
The poster is an old account and made few posts in 2018 before this one.
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I don't understand why but your site doesn't allow opening a different tab. I was trying to open FAQ and Terms of Services on Firefox but both of them closes immediately. Please fix that.