Faced a problem. Help. Created a session and did a translation, but the system didn't see my payment. Where can I write or how to restore the medium?
It sounds like this problem:
Small amount of deposit transactions get stuck in our system lately. If that happened to you - contact us and we will do manual fix. Proper fix is expected later date.
Missing deposits reported to support were resolved but main issue is still there. If you deposit and are unlucky - you may not get your chips after one confirmation.
Ha posty wrote yesterday waiting for an answer.
I'm not sure what you're saying here. You should
email Support.
I wrote you from the mail, but they did not answer me. Why is that?