I did that stupid verification
Normally, we do not require KYC, however your account had logins from 11 IPs, from multiple countries and VPN. The verification was necessary to ensure that you are not playing from a restricted region, as required by our gaming license.
Had you completed this in March when you were asked multiple times, it would have been sent in March. We have sent the withdrawal of your full account balance, including your winnings. Thank you for your cooperation.
I logged in from one country but I use a dynamic IP address so it could have been many IP addresses, maybe I also had a VPN turned on once when logging in, why is it still impossible to verify my account?