What happened: A certain exchanger (bithub.im), which usually does not accept applications from 0 to 8 am Moscow time, unexpectedly started working at this time and went to the top in bitcoin directions.
It's easy to guess what happened next: users went to change at a "favorable rate", receiving nothing in return.
The administrator of the exchanger, having come in the morning, turned off the site and wrote standard unsubscriptions for 15 days, offering nothing to anyone or promising. Best_Change does the same, suggesting "wait for a solution to the situation" and "wait for new information." In fact, they limited themselves to removing the no longer working exchanger from their "reliable" monitoring, and all their real actions ended there. A lot of people were deceived, Balthazar counted about 30 people:
We told users that we were also held hostage to the situation. Due to the actions of cybercriminals, many users were affected for a large amount. The exchange office does not have such reserves to pay to all the victims. Therefore, we turned to lawyers and filed a statement with the police. Also, we are trying to find a way out of this situation that will satisfy all parties to the conflict. Our lawyers prepare recommendations for affected users. Unfortunately, all this takes time.
Both bithub.im and BestChange received a significant number of requests containing information about unpaid orders.
Unfortunately, due to the fact that a significant part of these requests contains false information and comes from scammers, which hosted the bithub.im site, we still cannot start actions to resolve the situation. BestChange apologizes to users for the long waiting period, however, for objective reasons, we are forced to conduct a full analysis of the incoming information. Unfortunately, this process takes a long time. Regarding the removal of reviews, we inform you that the policy of the BestChange service is aimed at preserving positive, negative and neutral reviews left by real users. In cases where we receive requests from exchange offices to remove reviews, we always ask to provide full information about the situation.
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https://bitcointalk.org/index.php?topic=5343984.0 Balthazar (с)
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https://www.bestchange.ru/bithub-exchanger.html Use the Google translate
Reality: bithub.im and BestChange have not been able to resolve the situation with payments for about two weeks, in addition, BestChange removes negative reviews on its website, saying that these reviews are bogus. BestChange is running a signature campaign on the forum so I doubt any of the DTs will create a flag or leave a red feedback.