Re: Test for free our new futures exchange, and get paid bitcoin!
When I close a Position, the popup shows: "order created successfully!.". And nothing changes./quote]
We'll investigate this bug. Also, we have in our TODO list already to improve these popup messages. Currently this only means that we received your request, but your order may not have actually been created successfully. What happens if you try to close the position again?
If I try to close it again, I get the same popup.We'll investigate this bug. Also, we have in our TODO list already to improve these popup messages. Currently this only means that we received your request, but your order may not have actually been created successfully. What happens if you try to close the position again?
I can use the "SELL MARKET" button though to reduce my margin and reclaim my funds. Amazingly, I'm in profit
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I placed 3 orders, each with different Leverage. Still a n00b here, but I would have expected them all to show up onder Positions. It seems they're added together, is that as intended?
Yes, this is intended. We only have one open position per market per user, so if you trade with different leverage the position adds up all the margin.Quote
Maybe we can do better than that. Would you prefer your positions to be handled (and potentially liquidated) separately?
Yes. That way it's more clear what I opened, and it allows me to close them one by one too. Besides, it is what I expected. Then again, I'm a n00b so if my expectations are not the standard, you shouldn't change it for me.Quote
Update: I closed the browser tab and opened it again. Now the site is back to the previous layout (with my Assets on the left), and without the overview of open Positions. Are you updating things right now, or did something go wrong?
That is weird. Can you send us a picture?Quote
My (test) withdrawal is Approved, but not processed.
We'll process your withdraw today