Just get the seed phrase or private key and import it on another wallet that supports the QCX token. Hotbit can be used to exchange your QCX to eth for example. MAKE SURE you have enough eth for gas. Can you share what wallet did you use to store your QCX?. It is not easy to help of we don't know what wallet did you use. Since QCX used ethereum network then I assume you have the seed phrase or private key of your wallet and can be imported to metamask for example and then you can transfer it to an exchange if you want as long as you have enough ETH balance in the same wallet where your QCX is stored.
It doesn't matter which wallet is used.
This is an old joke when a smart contract transfers all ethereum from a given wallet to the wallet of the author of this joke.
A smart contract cannot be changed if its author has not allowed it to be done.
Therefore, you need to look at the smart contract itself or ask the mining pool for help.
The mining pool can put the token withdrawal transaction in 1 place and the smart contract will not be executed
Wallet in description now and I responded to you.