I recently had a situation in which i seemingly been scammed out of 53113 trx.  I'll post bet Id's at the end of this post.

I was playing majestic megaways, buying bonuses and managed to win over $3000 in trx. During the middle of a bonus i noticed my entire balance vanished except $61 disappear. That $61 than vanished shortly after.

I obviously panicked refreshed in case of a bug, logged out cleared cookies etc. I jumped onto support in an absolute panick only to be told to check my account betting history. Here i find two bets made on baccarat 1st for 51660 trx and the second 1453 trx.

The official word from support was my account is compromised and that its my own fault so tough. Ive had lot's of back and forth with support over this and quite frankly stakes support are awful. They make no attempt to hide that they are only after your money by any means necessary.

So at first i did believe it had been a hack,maybe some kind of compromise in the api. The more i think about it the more suspicious i have become.

In order to be transparent i do use a vpn but have never revealed any kind or identifying info of my account. I never leave money in my account while not playing and have a secure password.

This is where i am confused. If someone was to have access to my account why not just withdraw it all. I have confirmed the only devices listed on the session history are my own (i checked this instantly after the incident).

I have asked support over and over for information on these two bets including location/device info and if they were made using api calls. They have outright refused to provide this or to perform any sort of investigation into this. At this point they will not respond to any of my communications. I am not exactly sure why they will not provide any sort of info or response but it does make me highly suspicious that there is more to this than Stake care to reveal. After all they have profited from this.

The bet Id's are
casino:48796210240
casino:48795743001

Will upload screenshots of them telling me they will not provide assistance if anyone wants me to.