Post
Topic
Board Beginners & Help
Re: I want to buy my first bitcoins!
by
Mt.Gox_Natalie
on 14/10/2011, 06:09:03 UTC
We have upgraded our security since June 20.  We also offer volume discounts.  Please check our rates here:  https://support.mtgox.com/entries/20388551-lowered-trade-fees-and-volume-discounts

DO you have a full time security analyst? What improvements did you make? Do you guarantee 100% money back if your hacked?

Thanks for your concern. We do have a full-time Security Manager.  These are some of the measures that have taken place since June 20.  We have a 2-factor authentication where our users can use the Yubikeys to ensure the security of their accounts.  All of our employees are using the Yubikeys internally as well.  We've also implemented a system to identify and lock down potentially compromised accounts. 
Currently, we are certified by VeriSign.   The VeriSign Trust Seal is a certification that Mt.Gox’s user information security practices are in-line with internationally recognised standards.
As a further precaution, we have more plans for security in place to prevent malicious attempts like the one in June from occurring again.