In order to succeed in the ecosystem, on demand service companies must carefully review their traditional roles and business models, and evaluate opportunities for collaboration with other industry players.
The actual shape and composition of these ecosystems will vary from country to country and region, not only due to the influence of regulations, but also as a result of more subtle cultural customs and tastes.
Strong customer relationships not only directly contribute to the user experience, but also provide access to customer information-the holy grail of data and an absolute necessity in the ecosystem world.