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Topic
Board Beginners & Help
Re: Still stuck...
by
o_e_l_e_o
on 10/07/2021, 20:21:02 UTC
I did what you advised and both devices showed 6 different numbers.
Have you tried using these new 6 digit codes generated by your second device to access the accounts in questions?

Does the 16 digit key need to be in capitals or lowercase?
It shouldn't make a difference since they are Base32 strings, but I suppose it depends if you are using a buggy app. I have always seen them displayed as all uppercase, though. On Aegis, it doesn't matter if you enter lowercase or uppercase, they both generate the same 6 digit codes.