They also provide 24/7 technical support.
Please solve my problem.
I still didnt received my coins.It wasnt a small amount that I sent to the mixer and the support still didnt responded to my email.
Until my problem isnt solved and until I dont receive my coins this is a
WARNING for all users:
DONT USE THIS SERVICEI will edit my post, when my problem is solved.
I was trying to stay away from this thread, so i wouldn't bump it unnecessary...
This being said: this situation looks serious enough to step in. An unanswered accusation + the clearnet site seems to be down (can't check the .onion, since i'm @work, and we're not allowed to visit tor links)
AFAIK, whalemixer gave you a letter of guarantee that was signed with either their public pgp key, or with one of their addresses (can't remember which one). Would you mind sharing this letter in PM with somebody trusted from the forum (doesn't have to be me, you can pick somebody with a high rank you trust) so we can verify your claim? If somebody trusted checks your letter of guarantee, and it is valid, the community will stand by you if you decide to open a scam accusation or raise a flag.
btw: if you find somebody you trust, it might be a good idear to encrypt the letter of guarantee... Several users have posted their public key in this thread:
https://bitcointalk.org/index.php?topic=1159946.0;topicseenhere's mine:
https://bitcointalk.org/index.php?topic=1159946.msg14280786#msg14280786