Our security team has checked your account and find out a violation committed by the player. Having multiple accounts to circumvent the ToS in particular.
In that case we recalculate bets placed on all of his accounts 1:1, and the final balance in your specific case is negative. Which means you have already withdrawn an amount bigger than the amount of your deposits.
Since wins were received in an unsportsmanlike way, the account was closed to prevent further damage.
Your account is still in profit after all.
https://bitcointalk.org/index.php?topic=5339885.msg57422075#msg57422075So different clients different measures? You stated before that you confirm I have multiple accounts so why can't I get my funds as others?
Where is my deposit sum refund?
There you find an affirmation saying Odds in all my accounts were recalculated. I'm asking where are my funds, because I already proved I didn't got my deposit sum providing my btc wallet.
You confirmed the violation of the ToS in this exact message.
Bets were recalculated, but if the bet was lost - it can't bring a positive balance in the end.
We do not restore lost bets just because they didn't win.
Any info?
We see that you have multiple accounts made in order to circumvent the ToS. The total sum of withdrawn funds exceeds the deposited amount, and since the winnings weren't received in a fair way - we reserve the right to stop cooperation.
Sincerely,
1xBit team
Please explain me... Thanks.
You say in case the accounts are closed due to multiaccount all bets are resettled and deposit sum is returned.
You closed my accounts because of that and no refund was processed so far. I deposited more than I withdrew.
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