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OK, good to know. Thanks for clarifying. I will link to your post in my thread as explanation why all accounts don't have the same number of claims.
It is very disappointed that you have lowered the number of claim but you have not updated that on your site. It is very unprofessional happenings and we never hope anything like this from a reputed gambling sites like bitsler.
Personally, I don't consider it such a big issue. They could have done better regarding the information the site displays, but it's not something worth getting upset about.