We have solved this issue , We have made a mistake in refunding back the wrong person as 2 person reported did not receive the funds
it was actually one person who didn't receive their funds possibly due to they manually deleted the logs.
how ever we took the error as our mistake and we have refunded the right party and hope the other party refunds us.
Its a very sad day for us as the funds were not small.

we took damages but thats how life is sometimes .

we really hope the party we accidentally refunded would credit us back

the reason this also happen is we couldnt trace back the addresses because we permanently delete logs , we only can see what was received through our wallet but we cant track back any more info more than that. so we refunded the wrong person .

now we have solved the issue and hope the person that files that scam accusation can confirm that this issue has been solved.