It is a quibble! You must be know that one public key can create many privacy key (wallet address)! However, I deposit btc to the same the wallet address in my account for many times and all be success, but the last one it was failed!
How can you say when you face to these screen picture that i post?
REFUND MY 2.399 BITCOIN !To clarify I did manage to retrieve the pk from an old wallet backup and sent him his exact amount. We honor the commitment to our customers even when mistakes are made. Please make sure you are sending to a current address in the deposit list and do not mine to them.