Good evening,
I hope this post finds you well.
Mods
Cyrus,
hilariousandco may you take a look at this?
Today I deposited around 1K$ on Onehash.com
All went smooth.
After crediting I noticed that,
in order to withdraw, even a small part of the sum,
you are FORCED to wager it all before.Contacting costumer support, they replied that such detail was mentioned in their ToS.
As many of you may agree,
such important condition should be clearly stated in the deposit page.Instead is nowhere to be found.
As you can see from the attached image.https: //imgur.com/a/3dIL4QoAfter asking for a refund, I got told that it's impossible.
Hopefully this is just a misunderstanding.
I am not here to defend Onehash.
But it’s sort of your fault without researching or reading their terms and conditions, you just deposited your money.
And sadly the forum Mods can’t help you with problems outside the forum, so it’s not worth to tag them here.
Moreover Onehash team, keeping this shadow terms in your site may help you to lose more potential gamblers in the future. So think about it.