Rik: You're grasping at straws. Read back, you'll see they threw Clennel under the bus for inquiring about his order.
I'll give it another week before you come to your senses and stop defending AMT at every turn.
Now I get it, everyone in this business is going to freak out about a shifting time tables because profitability is directly linked to when you start operations. But you've seen many companies at this point who are not getting things out on time. We are at stage where we are prefunding the tech with our pre orders. Because that is what they are pre-orders.
We made conscious decisions to send money to a company who did not even have the materials in hand to create the product we were purchasing.
So I'm not going to blow up for no reason when I don't have the machine in my hand the second I want it. I'm not going to blow up when my miner is
inevitably delayed by forces beyond the control of the company that I pre-ordered the product from. I don't care for the dishonesty and poor customer service I've seen them give others. But I'm not going to start calling them names and accusing their family members and starting conspiracy theories because none of that helps the situation. If that is defending them at every turn then we have a different definition of defending.
First off no "conscious" decision was made to give money to folks who did not have material in hand. At no time last November did AMT inform me they were waiting on chips. They told me delivery would be first week of January - done. They reassured me miners were shipping currently and everything was under control.
Secondly do you even understand the meaning of the word "inevitable"? I hear you making sense at times but then you make some really retarded comments. Nothing here was "inevitable". All AMT had to do was be up front with some simple facts and not make unrealistic promises. They have only made matters worse with their abysmal customer service or lack there of.
Oh, I apologize I assumed you'd done some research about the product you were trying to buy. Did you ask them if they had the chips already? Did you go to the website of the chip's designer? That's actually how I found AMT. Of course by that time there was a delay of shipment in the chips so I knew they didn't have them. Next time if you are going to drop a fair amount of money on a purchase you might want to ask the basic questions. They were probably shipping the the other miners of different hashing power (at least to biomech ;-) ), did you not ask if they were specifically shipping the 1.2 TH miners?
inevitable: as is certain to happen; unavoidably. Because there was a delay in getting the chips from the manufacturer it was "certain to happen" that miners were going to be delayed, and if they are starting from the beginning of the list then my miner would also be "unavoidably" late. They likely gave information that was based on information from their distribution partner. Thier distribution partner got information from the manufacturer. The manufacturer was unable to meet their time frame (which mind you, has nothing to do with bitmine or amt).
So when the manufacturer was going to miss their date, they told amt's distribution partner, who noted it on his website then likely told amt. They for whatever reason didn't update their customer base, which I was not a part of at the time.
So the estimates on when they were going to have miners shipped were not just random lies made up in their heads to screw with you. It was based of of information, a timetable, that had been communicated to them. It wasn't about unrealistic promises. You ordered tech that hadn't been built yet, which you didn't bother to find out, that ended up being delayed because an issue with the chip maker.
I make widgets, and there is a company that orders from me because they use my widgets in their products. I need cogs to make widgets, but the cog maker ends up running into unforeseen issues producing those cogs because there was an error with materials. So I made my contracts to the deliver the widgets based on what the cog maker told me originally. Now that there was an issue with the cogs I can't ship my widgets on time, does that mean that I was not up front and that I made unrealistic promises to the company buying my widgets?
We are in complete agreement that they have made everything worse with the clusterfuck that is their "customer service" you'll not see my say otherwise. It's been horrid and shutting down the phones was an absurd thing to do. Calling you out in the thread the way they did was unprofessional and uncalled for. They have done themselves no favors.
I'm hoping they are trying to pool some capital to honor refunds, but that doesn't seem to be the case. If I don't receive mine by the time I've indicated I'll take further action.