While we do guarantee No Verification Requirements in standard cases, we do reserve the right to request documents in cases where a suspicion is raised by our Fraud and Risk team. Your account was specifically tagged as a Potential Duplicate Account, and as it is stated within our terms – No Duplicate Accounts are allowed.
This is the only reason why Verification was requested from you. While it may seem unfair to you, we must protect ourselves from many different forms of Bonus Abusing activity. If no fraudulent activity is proved, your verification will be successful and you will receive your winnings – fair and square. I sincerely hope you will update your post after verification is finalized, regardless of the final result.
Thank you very much for your patience and understanding.
Sincerely,
Travis
To clear up any misunderstanding I have no interest in the account this comment is referring to. The fact that the spoke person for the gambling site doesn't understand the definition of
guarantee should be a red flag to any gambler and needs to be cleared up.
Does Adrenaline's still claim they are KYC free? Have they corrected this statement?
Serious gamblers want better from these operators if you don't maybe you are just a gambling promoter scum.