From my short time here on the forum, I have always seen Bobby being one of most supportive towards the collectors and also giving a strong backing to his current and past products. I don't think there is any doubt that they are not trying to make it right, it's just the expectations of collectors are little different than options provided by Bobby.
I did like both the options that tweetious provided and seems like the most viable. one of them is same as what Bobby/MJ provided and the other one is little different but gives an option to buy another set of 1BTC/.1BTC cards.
1) return the product and get full compensation (in the exact amount paid in BTC). Ballet will also cover all returning shipping fees (+ initial dispatching shipping fees?), for the items to get returned back to Minerjones (both domestic and international shipping fees, depending on the original destination that MJ did the reshipping of the packages).
2) Customers that would prefer to keep their "defective" products, will receive an additional voucher of an $xxx amount (with 1 year validity time), that can be used to acquire current and future items from the ballet site. Customers will keep the limited edition items (with all the possible defects) and get partial compensation (depending on the voucher amount) for their defective products. For example, someone could keep their limited edition silver card (with defects) and use the voucher to purchase another silver card (non limited edition with a random number). Alternatively, they could get any other products of their interest from the site. (each person have different needs, hence someone might get more personal value acquiring the "A" item rather than the "B" item from the site.)
just my 2 satoshis...
Well I never looked at mine in detail but did seem some Gold plating falling off..
