Sad to hear your story @beparnf and @lienfaye. I'm a Financial advisor and I understand your concern but in our Insurance company, there's a special website that let you monitor your account health same as your payment history. The only thing that's not convenient are the way company sending the receipt and membership report every month. They are still using courier to deliver house which is not applicable on this pandemic. I strongly believe that Blockchain can do an important changes on this weak spot of insurance industry.