Issues like this take time to be resolved since the support has asked you to provide the screenshot of the error login page and you did the best thing to do right now is to be patient to see what the outcome of the investigation will be before you know the next step to take.
1xbit has very busy but dedicated support they will look into your case soon.
You are still defending this website by destroying the reputation of your account. You will continue to lose your reputation, losing 1xbit. Nothing better can be expected from a user who joins the website's signature campaign after seeing so many bad reports.
The support team of 1xbit will definitely reply but it is not to return the account of that user, but to block that account with an excuse. So without defending them, try to earn in a good way.
We are all aware of the fact that there are people who do not like 1xBit's activities. I think it is not the community that don't likes the most, but the competition.
I don't want to accuse anyone, but we should be aware that some accusations are fake and I am not talking only about 1xBit here as I am sure that such actions are also against other casinos. We must also remember that scammers also pretend to the very end that they are innocent, to steal the money. Just because they have nothing to lose.
The gambling industry is a very large market with a lot of money, so we have to remember that casinos have reasons to fight each other in many different ways, not always fair.
The complete and real image may look completely different from what is created by some users.