Ok, MyRig just got back to me on telegram today after I messaged them on July 21.  That seems to be the best way to reach them.  At least they say they are working on my miner.  Fingers crossed.

I also should be getting another miner back from repair from Core Scientific.  They have a repair center in Dalton, GA, USA.  It was $300 for a APW9 PS, $18.60 for a fan, $70 for 2 hrs labor ($35/hr), and $28.80 for 3 asics ($9.60 a piece).  I'll let everyone know when I get the miner plugged back into the hive.