You will not get a straight answer from them.
The 1xbit scammers will type any nonsense about anonymity but will never post the name and address of the company that owns and operates the scam.
While I understand your point of view and feel the same, but I try to remain objective here and give them a fair chance to be honest and open to this community, as they claimed they wanted to be.
They will only get my support if they come out of this honest and willing to work with the community. If not, I will be the first one to say what I feel is wrong.