Thanks for explaining this in detail!! I appreciate it. I have to hold / rethink my situation.
EDIT: I contacted the support site and have not received any response to my query.
Unless if you already sent some coins to them and were looking forward to getting your issue resolved, why waste your time contacting them?
They are proven scammers and from what it looks, they are not going to come back here after getting exposed
I made contact bc wanted to see if they reply anything regarding the scam accusation. Seems they're in the wind.