The address that Shakepay created for me has only one incoming and outgoing transaction that matches the transaction I made.
That's a HUGE problem. If this is true, I'd avoid using Shakepay until they can demonstrate that they've improved their security practices.
What's the problem? That's how it should be.
The incoming transaction should be OP's deposit to Shakepay (which is probably
the withdrawal made on June 25 from the forex broker) and the outgoing transaction should be the transaction made to Shakpay's wallet address from OP's deposit address.
Am I missing here?