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No more follow up action from bithobo after you replied to their email? It does not look good for a brand new gambling site in resolving issue and it will affect their potential players from this forum (if any). I cant see enough activity on the website (no one is playing) although they have done some giveaway in this forum. I would recommend everyone not to deposit in this site till this issue is resolved.
No, I did not reply them on the email, I respond on the mail here publicly in the thread. Thing like this should be publicly solved for them to gain trust.
the amount involved is not that much. so i hope the bithobo team will resolve this fair and square. it's been taking so long just to close this case. so yeah, it is not a very good idea to play on a site which can't resolve small issues in prompt manner. if they are just looking for some loopholes not to pay the user, then that's not a very good approach as they are just starting. if they haven't find any strong evidence against the player, better send back his funds and move on. otherwise, this issue will drag them all throughout their journey in this gambling market