Post
Topic
Board Announcements (Altcoins)
Re: [ANN][BETA][EXCHANGE][REALTIME] CoinEX realtime exchange
by
GaryBirch
on 18/03/2014, 14:22:33 UTC
You know I wrote some code to do some very simple automated equity trading using Interactive Brokers APIs a while back and if you want to see how real, professional brokerages work just observe them.  Once I had an issue where I couldn't execute a trade because their interface wasn't functioning as it should and I was out of communication for about 10 minutes. I had an open position and needed to close it ASAP before the end of trading. I managed to get the order submitted and afterward there was a well documented explanation put out for everyone explaining what had happened, what caused it and what the remediation plan and timeline was to fully resolve it so it wouldn't happen again. 

I had another instance where the market data was slow, it was taking an extra 10-15 seconds to get trade data.  I called a CSR, they tracked my account and found a problem with a  server farm, switched things over and things were right again. 

What I'm saying is, what we're seeing with Coinex and CoinMarket would NEVER happen with them!!!  Why should we put up with this kind of service and behavior here?

If we want to be taken seriously, we can't come off as hackers and thieves and that is exactly how this looks!!! And in the end that's exactly what it may turn out to be, but for me anyone who defends this behavior and expects us to wait longer before taking some sort of action makes themselves suspect!

One final note... I would strongly suggest people stop talking about retributions that are highly illegal in any country. Conspiracy to commit murder is a serious crime in itself and even suggesting it could make you a part of an investigation, so please we need to find peaceful and appropriate way to handle this.  All I want is my money back and those responsible for stealing it to be served appropriate justice in a court of law.

Respectfully,
Gary Birch