I just successfully withdrew $1,800 from the hot wallet....no problem. However, it's the manual withdrawals that concern me....I'd like to play for real, but I don't know if their wallet can handle it, or not....I wish they'd say something to let us know if their manual withdrawals have been fixed yet. Withdrawing anything over 1 eth seems to be hit or miss....
Good to hear that you have just withdrew your money eventually after waiting for several days (a week maybe).
Although it is processed manually, at least you got it already.
It is obvious that bitvest needs to improve their payment processing on both from the casino and for the sign campaign.
Delay is not a big problem if there is a specific acceptable reason and if they inform it in advance and give frequent updates about it.
No...that's not what happened. They never answered my support tickets on the other thing and I threw that money back to them after 8 days with no response....that's still unresolved. The hot wallet withdrawals have never been a problem as long as there's enough in the hot wallet. The problem is with the manual withdrawals....there's nobody there to process them. The ethereum hot wallet doesn't hold very much in it, so any type of good win, over an eth or so, goes straight to manual withdrawal which they haven't been processing for me.
The small withdrawal I made today came from the hot wallet....I've learned that it's not a good idea to bet too much because if the hot wallet gets too low, I might not get paid....I don't even know if they're there anymore because they haven't been refilling the ethereum hot wallet and they haven't been responding to me. They might be in the hospital with covid or something; I don't know, but the ethereum hot wallet's been getting filled by depositors....not by staff....so....there's that.