I lost $60k this week on Stake. I've also given out plenty of amount in tips over $5k. Steve and Stake both know they are withholding my bonuses for no reason at this point.
I sincerely advise you to let this matter go and leave it to the past, you lost a lot of money, you can still continue playing on other sites (play honestly respecting the TOS of other sites) and who knows you might get your money back one day (you should not create expectations about recovering your money) but scheme this bonus issue, if the support has already answered you and there is no way to give you the bonus. why do you keep insisting on something that you already know will result and you won't have the bonus? the site didn't cheat you and it didn't steal your money so forget about it and get on with your life
As long as stake doesnt give a better reply this case will go on for the next days I guess.
and what better answer can they give? they already gave an answer!