I did that stupid verification
Normally, we do not require KYC, however your account had logins from 11 IPs, from multiple countries and VPN. The verification was necessary to ensure that you are not playing from a restricted region, as required by our gaming license.
Had you completed this in March when you were asked multiple times, it would have been sent in March. We have sent the withdrawal of your full account balance, including your winnings. Thank you for your cooperation.
How can the verification process help you to identify whether a person is playing from a restricted region or not? Maybe he is a citizen of that restricted area but is a permanent resident of another country and lives there?
Btw congrats that you have become an official partner of Paris Saint Germain, this is one of the most exciting moment in crypto industry, you are becoming a partner of a team where Lionel Messi will play (and Neymar too). Btw will we ever see your logo on their T-shirts? And one interesting question - Will you implement PSG token on your website and additionally run marketing campaign around it?
You will never always find out about such things. It is also quite unclear when someone has to comply with the KYC, but that does not only apply to this site. They should just completely remove that KYC. That is a barrier for many players.