Your wire is ready to go out but we still require a few more missing document(s) (see at the bottom of this mail) to avoid delays.

As we are implementing additional KYC / AML policy requirements based on requirements in Hong Kong, we also reviewed all the past data provided before by yourself.  Unfortunately the data provided by you in the past is not sufficient anymore based on the updated requirements we need to follow.

Therefore in order to avoid any delay in processing your payment(s) that are pending, can you please fill out the updated KYC form. 

Please also ensure that the additional documents are clearly scanned (no photo's by mobile phone):

The updated requirement is:

A – 2 X photo ID (passport and national ID card copy)
B - recent electrical bill / property tax / telephone (no other type accepted)
C - copy of a bank statement / bank account in your name - should be the same account from which you receive / send funds
D - occupation detail and source of income explained on the form

We look forward to continue to support the business with you but we also have to ensure our documentation is in accordance with regulation, I trust you understand this being a professional.

Below are the documents (missing details) you still need to provide in addition to the ones you sent before.

Thanks and best regards,
Jean


My account is a verified account. They asked for additional documents for my withdraw this time. It is strict. I can apply them,but it makes me feel warning. Do they do this to slower payment? MTGOX also did this, slow and complex AML procedure.
Did you guys met it? How you think about it?
Not every one have second ID. Not every one have paper bankstatement. Not every one have  electrical bill / property tax / telephone (no other type accepted). They will delay your withdraw until you supply them. It is rouge.