I think most of us here as ordinary Eth users are also disappointed with the result, even sending Eth now has become expensive, unlike before that only those ERC20 token has that problem but today sending Eth will cost you more than $5-7 dollars in average depending on the amount and value of Eth that you send, IMO, this is crazy unsustainable Eth become worst, I'm sure it will bring negative effect on Ethereum if the problem will not address properly.
My opinion is the London upgrade has not solved the expensive fee problem instead they make it more worst because after the upgrade sending Eth has also become expensive unlike before.
as a small player the gas fee really tortures me even 1 year I can count how many times I use erc20 for transactions. This is since the fee very high. For big players it may not too much of a problem because it is covered by their profit. But that doesn't mean the upgrade at this time isn't good, it's just that what people want has not been resolved