dude, Coinex, erundick, whatever your name is...you're a fuckin asshole. people were pleading with you for over 24 hours to just say ANYTHING about the situation and you refused. what do you really have to gain from not sending a single tweet a few hours after the original to say that you're still dealing with the problems or whatever.
i have no faith in you whatsoever, and am happy that I have a policy of never keeping money on any exchange unless I'm in the middle of a buy (which I was). I'm counting this as a loss and a great reminder that people who run crypto exchanges and raise funds with "crypto stocks" are some of the sketchiest people on the planet.
anyone who puts any trust in this guy or "donates" to him is a damn fool.
And with that you just forfeited any balance you had with them.
i hope that is the case because it will just validate everything I said. and I reiterate, I've already counted this as a loss and am certainly not expecting any repayment, or even the site to come back online. but that's all stuff I had already prepared for, as this is a reality in the world of cryptocurrency.
my main beef, though, is the deafening silence from the site admin coupled with the deletion of his personal twitter account. why do this with no explanation if you're not thieving? i just don't get it. and now everyone is thanking and well-wishing this prick just for making a forum post 2 days after the event? IMO, this kind of behavior from a (wannabe) financial institution is completely unacceptable to me and I think we should all be punishing Coinex by taking our business elsewhere forever. they have proven themselves incompetent both in the technical/security aspect and in customer service.
and I only lost .06 BTC.....can't imagine how much longer this rant would be if I had any real money lost in this fuck up. my condolences to those that suffered meaningful losses.