A ban usually means you went against the forum rule. The rules are there for a reason, and it’s your duty to read them before you make posts in the forum. Permanent bans are usually irreversible. That being said, you haven't even linked the profile that was banned. Can you please name the profile? Members could help determine why you were banned.
I wanted to attach link the profile of the old account, but I could not find it
anyway my first account has username: mon73
They told me to contact support to open the ban, I did that a few days ago, but there is no response!