hi there,

I just tried to create a new account on basefex.com because I was having problems with an older one partially withdrawing some btc - I did not get any email code required to withdraw, so maybe the email system is broken - so I tried to create a new account and well, no email code has been sent to the new email either.

does anyone have more experience with this exchange? I did a few trades on it cause the "no-kyc" sounded compelling - I hope my funds are not stuck/lost now. looks like their twitter account got suspended and they have not been very active on here - what's the best way to get in touch with them? I sent them an email a couple hours ago but no response yet.

will let you know if/when the email issues got solved - curious to hear about any other traders with this exchange to chime in.

should I be worried this to be a rug-pull? website is super functional and fast, merely the email system does not work it seems. again, can't create a new account, nor withdraw from another one like this.