My payment is on hold for five days. Admin still won't answer my questions, either here or on the support ticket.
Hello, please provide your email address via dm and we'll recheck.
Hopefully you can resolve this, it's not good for your reputation to have this kind of thing happening plus @nikica99 has been waiting for about 5 days already so there's should be something up that's really important for you to let him/her wait.