I didn't request any refund in case you didn't notice. I just requested my account to be closed and it was denied to me ignoring my request by 12 calendar days.
We will ask our security team to check if there was an account closure request made from the email connected to the 1xBit account that wasn't blocked yet.
But if you are not asking for a refund, what is the topic of your question?
Sincerely,
1xBit team