Admins of the site is hard to contact when you got a problem
Like me I got problems with payouts where my payout is already past 1day and still is pending in my account suckss been sending my concern on the contact form in the faqs page and in twitter still no one answers
That's because it is pending on the ETH network due to GAS fees having increased after we sent it. There isn't anything we can do other than wait for the network to confirm it so there's no point in me replying individually to the people who email about it. Especially the one's that keep spamming the same thing over and over again.