my friend is also blocked
he was playing from my pc and they blocked him. because of several accounts and now he wants to verify himself and crypto.games does not send a link
Firstly, if it is a true story then it is completely your own fault to let your friend use your pc and play in the same site where multi accounts is not allowed.
Secondly, nothing you can do except contacting support and prove that you are both different players.
Last but not least, be prepared to accept any decisions from crypto.games.
Good thing that one of admins have responded above and consider out the situation. Yeah, most of the time multi-accounting is really prohibited and thats why you should really be aware and be
careful on logging in because they are really strict when it comes to that which is understandable. Crypto.games is one of the long time reputable gambling sites
so they might really be taking some consideration of this one at least.