Announcement: The third party payment interface is out of service, please contact info@bitmaintech.com to place orders Now that blockchain.info is back up 100%, how long will it take you to get Monday orders that still show unpaid/expired sorted out?
Also interested in the answer to this question. When confirm the order. But by the response from tech support, I realized that there is no guarantee that that money will be found.
The "real" blockchain is your friend. It has the transaction recorded. It's up to Bitmain and blockchain.info to process it. If you give them the txid from the transaction, they should be able to find it and honor it.
M