Indeed because small issues can also cause a huge impact to his gambling site's reputation if not resolved.
correct and supporting this , small or big ? reputation is the most important thing.
But I still believe the owner wont let this ruin his business. He is often delayed in giving payments to his signature campaigns participants but he's making up by giving bonuses.
Please stop using the word Bonuses because it is only BONUS because it is given only for the Last week of delay and not the totality in which only a PEANUT comparing to the whole delays. that you cannot almost notice that it is really a bonus.10% of 1 week? that is almost 5-10$ for the 7 weeks delay?
I just wonder why they cant process the withdrawal instantly, it takes few days/weeks. Is it because the amount is huge and they have no funds to fill it?
This is the big question that needs to be answered .