If you are really into business , there is no reason for the word Busy if the involved is something that you are gaining then you must put some time.
and also the person involve is continuously making communication in which i think reasonable to answer .
hope lightlord is handling this in their best .
If you are in business, you would know that everyone is busy at all times, it is quite common.
Correct in business we are Busy , But "BUSY to FACE our Clients and product " that is the only word exist in the term BUSY , because if you cannot handle that meaning then never into business at all because you don't deserve such .
His business is casino/gambling , His bread and butter is the players/gamblers . if he cannot face them ASAP an will took weeks before being entertained , then you must not enter a gambling business at all .