About 9 hours ago i made a deposit of 47 XRP and it has not been credited to my account untill now
The transaction is successful on xrp network
I have been able to deposit xrp/ltc/btc before
My transaction has the correct address and destination tag- i have checked it 10 times
So far i have yet to receive any proper support sadly, the live chat on site told me to email and the email person told me they have forwarded it to their 'specialists'
It is very bizarre that a crypto deposit is not credited, i could understand if it was btc and no confirmations - but xrp is very fast and it has reached 1xbit 100%
I have sent all the details to the representative here on PM as well, will update when i receive any support/help
Some screenshots might be able to help you in this one, 1xbit might be shady but that doesn't mean that we can just accuse any of them falsely just to make something out of it. Hopefully you can get back the money but I highly doubt that it's going to be happening for this one.
i wasnt 'accusing' them of anything, yet. i just wanted to share the issue and perhaps someone who had similar issue would share their experience as well