I'm having some problems with HITBTC. The first is that I lost 0.01 BTC there, I have sent some support with some evidence but no response and it's been more than 3 weeks. Second, I always fail to do KYC there, even though my documents are fine for other exchanges such as Binance, Kucoin and several other exchanges.
First question..
Why you have considered on making a deposit into this exchange despite of those older reputable platforms that you have deposited like Binance?
If you are considering on buying up some altcoins then its a viable reason but i cant really just afford to trust up Hitbtc even though i dont have any bad experiences with it
but the thing that makes me gap on this exchange is into their horrendous fees.
If you do try to look their main thread then they do have some complaints about these similar issues and another.You dont have any choice but to wait up.