I mean it happens every now and then, at least you're able to cash out your bet throughout that downtime. It would've ended as a loss if that cashout of yours didn't came through.
I have to agree with you about the cashouts sometimes they work smoothly but there are times where you have to spam it several times until it registers on their end. My only issue with their odds provider is that whenever you're about to bet on a live match there are tendencies where live scores bugs out and provides inaccurate scores for quite a while and at the same time it affects the cashouts and live markets.
The odds provider also limits you from making future high value bets if you manage to make some profit for a few days. I understand a casino/sportsbook is meant to profit the owner, not the gambler but really limiting the user after 5 big wins is quite bad.
@LetsGetIt834 it's best to contact Stunna like many said or just message your VIP host.
Being 100k down and facing such tragedy must hurt really bad, I have sympathy with you here.