They do not require kyc so they should not do anything if any users violate terms by creating multi account as they cant verify who is the real owner of the account. But they will take action without saying anything. They just say you have violated terms our our service.
Having multiple accounts is not prohibited on 1xBit, and a player won't get banned for having so.
Until he has a few accounts in order to circumvent the ToS, for example to receive welcome bonus twice (all the cases are listed in the ToS).
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Sadly it seems like you are just another number to them, someone who they can selectively scam as and when they feel like and do it with impunity.
I am sorry to say this but the chances of you getting any of your funds returned to you are zero (unless some sort of miracle takes place).
Zero of his funds were taken, which is seen in replies above and his old account replies:
The deposited sum was returned, and the return was confirmed by you. But when your
main account received negative trust - you decided to create a new one.
It's quite
unsportsmanlike unprofessional for a "scam-buster" to scam bust without doing a research.
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I'm still looking for answers. You can find some questions above
The bet slip was changed by the player, we didn't change it ourselves.
Sincerely,
1xBit team