In that particular thread that is linked, we have a problem with certain types of transactions that is affecting at least 2 of the 3 users there reporting issues (which are in this thread). I suspect this pattern is present across a lot of support requests. I whole-heartedly agree that we need to get the app working for those users, but they still represent a small portion of our userbase -- those that are participating in pooled mining.
I might be one of those users. But I've had a lots of other problems too. For example a fresh install will crash at least a couple of times during the initial scanning even with no wallets added. I've had various problems on 2 different Windows computers and one Ubuntu.
I haven't reported any issues before because until now Armory has been able to run at least a few minutes before crashing allowing me to do the transaction. Now I'm at a point where I can't even do that, because any version I try will crash before I can do anything.
My offline Armory has always worked flawlessly though.