Post
Topic
Board Mining support
Re: Where to fix your Asic miners.
by
demolo8498
on 08/09/2021, 00:14:28 UTC
Just shipped off an S17+ 73 to NH today (Fri).
My first dealing with the new authorized Bitmain service location.
Www.Greatvoyage.com
Email communication so far has been good.
They should receive it Wed.
I'll update with results

I sent an S17E to great voyage.  First they return shipped to the wrong address, they forgot the last digit of my address, so the address didnt exist.  It ended up getting shipped back to them and then they left it sitting in their warehouse for a week before shipping it again.  Then when i received the machine, it was in worse condition.  When I sent it in, 2 of the 3 hashboards were working.   after their "repair"  the machine would not boot at all into the operating system.  Pressing the IP Config button would not work, i could not get IP Reporter to detect an IP.  and the lights on the back were solid red and green.

I just shipped that machine to MYRIG in denver colorado.  Ive already accepted that this machine is a total loss, but if myrig fixes it, I have 4 more machines that need repair that I will send.  Since they have 2/3 hashboards working, I do not want to unplug them and risk shipping them to come back in worse condition.